Last updated November 8, 2026
Account: your email or Sign in with Apple identifier. Brand kit: name, company, contact details, license numbers, headshot and logos you add. Listings: property details and photos you upload. Content: posts and videos you create, and videos you upload to add captions (we transcribe the speech on our own servers to make the captions). Instagram: if you connect it, an access token (stored encrypted) and your account's public stats, used to show your growth and to publish posts you choose or schedule. Purchases: subscription status from Apple via RevenueCat (we never see your card). Open house visitors: names and the contact details visitors choose to give, with their consent choice.
To create your videos, graphics and captions; to show your branding on content you choose; to enforce plan limits; and to provide support. AI features send the details needed for that request to our AI provider (Anthropic), which does not use them to train models. We do not sell personal information or use it for advertising or tracking.
Projects are visible only to you and collaborators you invite. Your open house page is public to anyone with its link while you keep it on. Visitor sign-ins are visible only to the hosting agent. Service providers: Supabase (hosting and storage), Railway (video rendering), Anthropic (AI text), Meta (only if you connect Instagram), RevenueCat and Apple (subscriptions).
Signing in at an open house is optional. The host may contact you only if you check the consent box. Reeltors never sends marketing messages to visitors. To have your information removed, contact the host or us.
Edit or delete content any time. Delete your account in the app (Me → Settings → Delete account); this permanently removes your data and files. Contact: hello@reeltorsapp.com